Privacy Policy
WiggleWeave operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). WiggleWeave is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase using the Services or otherwise communicate with us.
Last Updated: October 29, 2026
1. Personal Information We Collect or Process
When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. We may collect or process the following categories, depending on how you interact with the Services:
- Contact details: Including your name, billing address, shipping address, phone number, and email address.
- Financial information: Including credit card, debit card, and financial account numbers, payment card information, transaction details, form of payment, and payment confirmations, as processed by our payment providers.
- Account information: Including your username, password, security credentials, preferences, and saved settings, where you create an account.
- Transaction information: Including the items you view, add to cart, purchase, return, exchange, or cancel, alongside your past order history.
- Communications: Any details you include when contacting customer support or communicating with us directly.
- Device & Usage information: Including your IP address, browser type, network connection details, unique identifiers, and browsing patterns across our store.
2. Personal Information Sources
- Directly from you: When you place an order, create an account, or communicate with our support desk.
- Automatically: Through standard cookies, tracking pixels, and session scripts when you navigate our site.
- Service providers: From technical partners that support IT infrastructure, secure payment gateways, and fulfilment logistics.
3. How We Use Your Personal Information
- Provide, Tailor, and Improve Services: To process payments, facilitate shipment delivery, manage returns, and enhance your shopping experience.
- Security and Fraud Prevention: To authenticate transactions, inspect potential payment fraud, and protect store safety.
- Customer Support: To answer inquiries, provide shipment updates, and process order updates.
- Legal Compliance: To satisfy tax documentation requirements, accounting standards, and lawful governmental requests.
4. How We Disclose Personal Information
We may share your personal data with trusted third parties strictly for lawful operational needs:
- With Shopify and infrastructure vendors (payment gateways, cloud hosting, couriers).
- With professional logistics and postal couriers to execute doorstep delivery.
- In connection with business restructuring, legal audits, or statutory regulatory demands.
We do not sell your personal information. Payment information is processed securely by our payment providers, and we do not store full card numbers on our own systems.
5. Cookies
Our store uses cookies, including cookies set by Shopify, to keep your cart, remember your preferences, and measure store traffic. You can control cookies through your browser settings, but some store features may not work if cookies are disabled.
6. Your Rights
You may ask to access, correct, or request deletion of your personal information by contacting us at info@wiggleweave.com. We will respond to reasonable requests as required by applicable law. If you are in California, you may also ask about the personal information we collect and request its deletion, as described above. We do not sell personal information, so there is no sale to opt out of. See also our Your Privacy Choices page.
7. International Transfers & Retention
Personal data transmitted via Shopify or cloud hosting providers may be transferred across international borders. We retain your information only as long as necessary to maintain your account, fulfil active orders, resolve disputes, and comply with applicable commercial and tax law retention requirements.
Verified Business Contact Information
Store Name: WiggleWeave
Website: wiggleweave.com
Customer Support Email: info@wiggleweave.com
Physical Address: Online store — no physical retail location listed
Customer Support Phone: Not listed — please contact us by email
Have a question or need help? We’d love to hear from you.
📧 Email: info@wiggleweave.com